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Cancel policy

TEAMZ WEB3/AI SUMMIT CANCELLATION POLICY


Please be sure to read the cancellation policy below before applying. Please be sure to read the cancellation policy below before applying.

◆ In case of cancellation due to force majeure
Force majeure refers to the following cases:
(a) Inability to obtain a visa to Japan
(b) Serious illness
(c) Flight delays or cancellations that make participation in the event completely impossible

The following terms and conditions apply to these situations:
(1) Full refund support
(1.1) If you request cancellation 30 days before the event starts, a full refund will be given only if the participant can provide proof of circumstances (visa refusal letter, medical certificate, flight cancellation confirmation, etc.).

(2) Free exchange support for tickets to participate in the next event
(2.1) If you request cancellation more than 30 days before the event starts, we will exchange it free of charge for the next and subsequent event tickets equivalent to 100% of the amount you paid. This support is valid for 12 months from the date of issue after the cancellation request is received.

◆ In case of cancellation due to other reasons
If you wish to cancel for reasons not falling under force majeure, the following conditions apply:
(a) Apply at least 30 days before the event starts | 75% of the total payment amount will be refunded
(b) Apply 15 to 30 days before the event starts | 50% of the total payment amount will be refunded
(c) Applications made more than 15 days before the start of the event | Refunds are not possible under any circumstances, except for reasons of cancellation due to force majeure. However, if you apply at least 7 days before the event starts, you can change the names of participants and transfer tickets to others.

◆ How to get a refund
If you wish to cancel, please contact [summit@teamz.co.jp] with your full name, purchase details, and reason for cancellation. In case of force majeure, attach the appropriate documents. The management team will contact you directly for confirmation.

◆ Ticket changes and transfers
If you wish to transfer your purchased ticket to someone else instead of canceling it, your name will be changed free of charge if you apply at least 7 days before the event starts. To contact us, please contact [summit@teamz.co.jp] with your full name and purchase details.

[Notice regarding the Web3 for All initiative]
With the aim of disseminating Web3 knowledge and promoting inclusiveness, free access is provided unilaterally and without compensation to individuals who have not previously been involved in the Web3 domain under the “Web3 for All” initiative. These accesses are intended to expand the participation base of interested audiences. The free access received is not a replacement for access previously purchased by the beneficiary or is eligible for a refund. Its charitable nature and gratuitous nature are reaffirmed. Accordingly, free access beneficiaries waive their right to claim compensation or refunds relating to pre-purchased access upon receipt of free access. The Organization reserves the full right to change, interrupt, or terminate the provision of free access and is under no obligation to give prior notice of such changes. This provision confirms that the beneficiary of free access has understood and accepted the foregoing terms and determines the inapplicability of refunds or compensation relating to pre-purchases.

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What is TEAMZ?

Seller company name: TEAMZ, Inc.
Address: 11F, 1 Chome-10-5 Toranomon, Minato City, Tokyo 105-0001
Contact business hours: 10:00 to 18:00 (excluding weekends, holidays, year-end and New Year holidays, and Golden Week)
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Company info

company name
TEAMZ, Inc.
Service content
(1) Planning, hosting, operation, and management of various global events
(2) Comprehensive import/export trade business
(3) Planning, manufacture, and sale of various products
(4) General sales business
(5) Various information provision service operations. Various information gathering services Tea services and various information processing service services
(6) Planning, implementation, and support of marketing activities (sampling, market research, product planning, advertising, public relations, sales promotion, PR, publication, etc.)
(7) Planning, development, operation, maintenance, and sale of systems. Formulation, management and reception thereof
(8) Travel dishes
(9) Travel agency
(10) Anything relating to each of the preceding items
founding
March 1, 2017
addresses
11F KDX Toranomon 1-chome Building, 1-10-5 Toranomon, Minato-ku, Tokyo 105-0001
websites
https://www.teamz.co.jp/
querying
https://web3.teamz.co.jp/otoiawase
Brand Assets
https://web3.teamz.co.jp/brand-assets-media-kit

Event information

Summit website
https://web3.teamz.co.jp/
Ticket list
https://web3.teamz.co.jp/tickets-list-2025
Credit card payment
Credit card payment via stripe.com
privacy policy
https://web3.teamz.co.jp/legal/privacy-policy
Notation based on the Act on Specified Commercial Transactions
https://web3.teamz.co.jp/legal/notation-based-on-the-act-on-specified-commercial-transactions
cookie policy
https://web3.teamz.co.jp/legal/cookies
cancellation policy
https://web3.teamz.co.jp/legal/cancel-policy
Disclaimers
https://web3.teamz.co.jp/legal/disclaimer
Code of conduct
https://web3.teamz.co.jp/legal/code-of-conduct
Exhibition Internationalization Support Grants in Tokyo
https://web3.teamz.co.jp/tenjikai-kokusai-ka-shien-tokyo
Invitation letter
https://web3.teamz.co.jp/invitation-letter
We reserve the right to participate in TEAMZ WEB3/AI SUMMIT. Participants determined to be in violation of the event rules, terms of use of this site, and TEAMZ policies may be excluded from the event without refund or compensation if violations are confirmed, including but not limited to acts that disrupt order, threaten safety, or lack respect against other participants, exhibitors, or organizers. This measure will be taken to provide a venue for professional exchange and guarantee the safety and welfare of all participants.
TEAMZ WEB3/AI SUMMIT Logo
Website Design and Develop by:
Inaki Olano (TEAMZ, Inc. CIO) &
QingHong Meng (TEAMZ, Inc. Head Designer)
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